In the business world, every face-to-face interaction counts, especially when it involves the key figures of an organization. On January 20th, 2018, the offices of Alter Semarang buzzed with excitement and anticipation. The reason? A special guest, Mr. Ebentera Santosa, our second Chief Operations Officer (COO 2). This piece recounts a day filled with interaction, learning, and team bonding.
Setting the Scene: Arrival and Introductions
10:00 AM – A Warm Welcome
The clock struck 10 when Mr. Ebentera stepped into our Semarang headquarters. It was more than just an official visit; it was an opportunity for him to familiarize himself with the team he’d be working closely with.
- Meet-and-Greet: Mr. Yusuf, our Head Manager, took the lead, making sure every colleague got a chance to personally meet our COO 2. Attendees spanned various roles, from administration to customer service.
10:00 AM to 11:00 AM – Deep Dive into Operations
Following the introductions, the room transitioned into a more private setting. A focused Q&A ensued between Mr. Yusuf and Mr. Ebentera, delving into the nitty-gritty of job roles and operational nuances.
Training and Skill-Enhancement
11:00 AM to 12:00 PM – Empowering the Interns
Mr. Ebentera, with his vast experience, took center stage once again. This time, his audience was the interns of Semarang. With a special focus on Content Writing, he shared insights and techniques, aiming to upskill and empower the budding talents.
A Moment of Respite
12:00 PM to 1:00 PM – Break Time
After a morning packed with interactions and learning, the team at Alter Semarang took a well-deserved break, gearing up for the post-lunch session.
Getting Back to Business
1:00 PM to 3:00 PM – Regular Operations
Post break, it was business as usual. Each team member settled into their roles, continuing with their day-to-day tasks, albeit with newfound insights and inspiration.

A Last Word
In organizations like Alter Semarang, visits from leadership aren’t just routine; they’re monumental. They foster connections, align visions, and most importantly, reinforce the spirit of teamwork. Mr. Ebentera visit did just that, leaving an indelible mark on the team and setting the tone for a collaborative future.